Privacy Policy

How We Use Information

We may use information to:

• respond to inquiries;
• communicate with people who have asked to stay connected with our work;
• provide organizational and field updates;
• maintain appropriate donation records;
• understand how visitors use the website;
• improve website content, accessibility, navigation, and performance;
• operate and secure the website;
• comply with applicable legal and reporting obligations.

We do not sell or rent personal information.

Information We Collect

We may collect information that you choose to provide directly to us, such as your name, your email address, and the content of messages you send through the inquiry forms on our Contact Us, Partner, and Volunteer pages.

We may also receive limited information related to donations from third-party donation or payment platforms, such as your name, contact information, donation amount, and transaction details made available to us by the applicable provider.

Payment card information is processed by the applicable payment provider and is not intended to be stored directly by IRC Africa Inc. through this website.

We may also collect limited technical and usage information through cookies, analytics tools, and server logs, such as device information, pages visited, approximate location, and website interactions.

Cookies and Analytics

We use cookies and similar technologies to support essential website functions, security, and performance.

We also use Google Analytics to help us understand how visitors use the website and to improve our content and website experience.

Google tags (Google Tag Manager, Google Analytics and Google Ads) load on our pages. Before you make a choice, and if you decline, they run without cookies and do not store information on your device. They may still send Google limited information without cookies, such as that a page was viewed or a donation link was clicked, together with your consent choice. Google tags may also carry a Google Ads click identifier in the page address from page to page within this website, without storing it on your device.

If you allow analytics, Google Analytics sets cookies (such as _ga) so that we can understand how visitors use the website.

If you allow advertising measurement, Google Ads sets cookies (such as _gcl_aw and _gcl_au) and may keep the click identifier in your browser's local storage for this website (_gcl_ls). We use this to measure whether visits from our Google Ads lead to clicks on our donation and payment links. We also pass the click identifier to our payment provider, Stripe, with your donation. Once that connection is set up, this will let us count completed donations in Google Ads; it is not yet in place. We do not use this for personalised advertising or remarketing.

We keep your choice in your browser's local storage so that we do not ask again; this is necessary to respect your choice. If you withdraw permission through Cookie Settings, this website deletes the Google Analytics and Google Ads cookies and local storage entries described above. Withdrawing does not affect information already sent to Google or Stripe.

You can accept or reject analytics and advertising measurement separately, and change your choice at any time through Cookie Settings.

IRC Africa Inc. does not use cookies for targeted or behavioral advertising.

Cookie settings

Email Updates

Signing up for our updates happens on the Zeffy website. Our home page and our Stay Connected page both link to the signup form, which opens in a new tab.

When you submit the form, the email address you entered is collected by Zeffy and added to the IRC Africa Inc. updates list, which we manage on the Zeffy platform. We use the address to send occasional updates about our work.

Zeffy processes information submitted through its form in accordance with its own privacy policy and terms of use. The Zeffy website may use cookies and analytics tools. The Zeffy website is not operated by IRC Africa Inc.

Opening either of those pages on our site does not load the Zeffy signup form. The form opens on the Zeffy website when you choose to click the link.

You can unsubscribe from our updates using the link included in every update we send, or by contacting us through the Contact Us page.

Donations and Third-Party Services

Our website may use or link to third-party services for donations, payment processing, workplace giving, donor-advised funds, email delivery, analytics, and website operation.

These providers may process information under their own privacy policies and terms. IRC Africa Inc. is not responsible for the privacy practices of independent third-party websites or services.

If you choose to donate through PayPal, your payment is processed on PayPal’s website. Depending on your location and eligibility, PayPal may offer payment through PayPal, Venmo, debit card, or credit card. IRC Africa Inc. does not receive or store your PayPal password or full card number. We may receive transaction and donor information from PayPal, such as your name, email address, donation amount, payment status, and any note you choose to provide. PayPal processes this information under its own Privacy Statement (opens in a new tab). If you choose Venmo, Venmo processes your information under the Venmo Privacy Statement (opens in a new tab).

How We Share Information

We may share information with service providers when reasonably necessary to operate the website, communicate with supporters, process donations, maintain security, or meet legal and organizational obligations.

We may also disclose information when required by law or legal process.

We do not share personal information with third parties for the purpose of selling their products or services to you.

Your Privacy Choices and Rights

Depending on applicable law and the circumstances, you may have the right to request access to, correction of, deletion of, or a portable copy of certain personal information we maintain about you.

You may unsubscribe from non-essential email communications at any time and may manage available cookie preferences through Cookie Settings.

We will not discriminate against you for exercising privacy rights available under applicable law.

To make a privacy-related request, please contact us through the Contact Us page on this website.

If we deny a privacy request that is subject to an applicable right of appeal, we will provide information about how to appeal the decision and, where required, how to contact the appropriate regulatory authority.

Data Security and Retention

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website or electronic system can guarantee absolute security.

We retain personal information only for as long as reasonably necessary for legitimate operational, communication, legal, accounting, tax, reporting, or recordkeeping purposes.

Please do not send sensitive financial, medical, identification, or other confidential information through ordinary website contact forms.

Children and International Visitors

This public website is not designed to collect personal information directly from children. If we become aware that information from a child has been submitted through the website inappropriately, we will take reasonable steps to address the situation.

Information submitted through this website may be processed or stored in the United States or in other countries where our service providers operate. Where applicable law provides additional privacy rights, IRC Africa Inc. will seek to respond to valid requests in accordance with those requirements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, technologies, practices, or legal requirements. When material changes are made, we will update the Effective Date shown above.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us through the Contact Us page.